We're Here to Help

Reach out to the Gavenue support team for product questions, billing assistance, or technical help. Our experts respond within 24 hours on business days.

Submit a Support Ticket

Fill out the form below and we’ll create a ticket for you instantly. You’ll receive updates on the email you provide.

Your Support Snapshot

Submit a ticket and our specialists will route it to the right team instantly. Include as many details as possible so we can resolve your issue faster.

Support FAQs

How quickly will I receive a response?

Our typical response time is within 6 working hours. Complex issues may take up to one business day while we investigate.

Can I track my ticket?

Yes. Once submitted, you’ll receive a confirmation email with your ticket ID. Use that ID if you need to follow up with our team.

What information should I include?

Please describe the problem, the product you’re using, any relevant order IDs, screenshots, or error messages. The more detail you provide, the faster we can assist.